USING THE DISPUTE RESOLUTION SERVICE
If you - as the Complainant -
wish to invoke the Dispute Resolution Service, you need to:
- Make a formal request in writing to Nominet UK.
- Provide full details of the cause of your complaint, explaining clearly which ground in paragraph 3.5 of the Rules you wish to reply on.
You may wish to seek legal advice before
contacting Nominet (for example, for help with drafting
correspondence) and/or to instruct your lawyers to contact Nominet
on your behalf.
Once Nominet has received a formal request from a
Complainant it will open a Dispute Resolution file and start to
gather the relevant documentation concerning the dispute. Mediation,
by its very nature, takes some time to complete and Complainants
should be aware that the average dispute file is open for up to three