Nominet proposed the new DRS in February 2001. It was refined through a public consultation exercise that was undertaken during February and March 2001. The consultation generated over 20 formal responses from a variety of stakeholders, whose views were taken into account when re-designing the new service.

The new service is intended to offer an efficient and transparent method of resolving Domain Name disputes. It will include a period of mediation by Nominet staff, followed, if necessary, by referral to an independent expert for a decision on payment of a £750 fee by the Complainant.

All decisions will be published on the Nominet web site, and an Appeal procedure will be available on payment of an additional fee.