Job Opportunities

- Current Vacancies

Operations

Company Directors

PAB

Responsibilities

The Pre-Nominet Support Advisor is responsible for:

• Dealing with enquiries relating to the regularisation of the pre-Nominet domain name register
   
• Ensuring all Registrant information that is collated is accurately reflected on the register
   
• Processing TRAX cases to confirm Registrant and Registrant contact information for pre-Nominet domain names
   
• Providing support for Nominet mailings to pre-Nominet registrants and Tag holders
   
• Communicating both internally and externally by telephone, e-mail, fax and letter
   
• Word processing
   
• File and archive organisation and maintenance

Requirements

Essential

• Self starter, able to work on own initiative and manage own workload
   
• Computer literate
   
• Problem solving skills
   
• Excellent communication skills
   
• Highly organised
   
• Assertive
   
• Interest in the internet
   
• Able to work as part of a team

Desirable

• Good knowledge of the domain name system
   
• Good knowledge of the .uk TLD history
   
• Previous experience in a support environment

Reporting and Remuneration

The Pre-Nominet Support Advisor will report to the Pre-Nominet Project Manager. This is a full-time position based on an initial 6-month contract. The pre-Nominet team will provide telephone and email support from 9am-5.30pm in line with the Customer Support Department.

Salary will be £14k - 17k depending on experience.

Additional Benefits

• 20% pension contribution on top of salary
   
• 30 days holiday per annum pro rata
   
• Modern offices, with parking available
   
• Active Slice Card

If you are interested in this position, please send a covering letter with a CV outlining how you fulfil the above requirements to:

Sharon Barwood
HR Manager
Nominet UK
Sandford Gate
Sandy Lane West
Oxford
OX4 6LB

Or e-mail your details to recruitment@nominet.org.uk

Closing date for applications is Friday 27 September 2002