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    Administration Department

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- Administration Department

- Registration Department

- Customer Support Department

- Technical Department

Council of Management


  Department Manager - Kathryn Francis

The Administration Department is responsible for Tag Holder and Membership administration, Domain Name invoicing, Credit Control, Payments and Renewals.

  • Dispatch of monthly invoices and statements
  • Receipt and allocation of inward payments including cheques, credit card and bank transfers
  • Credit control
  • Cancellations and credit note production
  • Processing of applications from Registrants other than Tag Holders which require payment in advance
  • Membership applications
  • Tag applications, despatch of Tag Holder agreements and opening of new credit accounts
  • Upkeep of Member/Tag Holder database
  • Chasing Registrants whose Domain Names are due for renewal and whose revised contact details have not been notified to Nominet
  • Checking with Registrants whose Domain Names, due for renewal, have been detagged by ISPs, that the names are not required

The department is also responsible for the management of Nominet's switchboard and reception, security and health and safety.

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