About Us Domain Name Registration Membership Dispute Resolution News Contact Us

    Choosing an ISP

Terms and Conditions

Registration Fees

List of Nominet Members

Choosing an ISP

Understanding your Contract

Direct Registrations

Proposed Terms and Conditions


There are now hundreds of ISPs - Internet Service Providers - in the UK offering a wide range of Internet services. However, Nominet cannot recommend one ISP over another.

Making the right choice of provider is quite a daunting task and Nominet offers the following broad advice:

  • Overall, you should shop around to find an ISP that provides the service or range of services you need.
  • Get competitive quotes - but remember, the cheapest price is not necessarily the best deal. Check your contract for any 'hidden' charges.
  • You should ask to see copies of the Terms and Conditions for Domain Name registration. If these are not easily available to you - usually via their website - insist on having a copy and study it thoroughly.
  • Seek recommendations from other Internet users and ask the prospective ISP for testimonials from other customers.
  • Check whether the ISP has signed up to an industry code of conduct - contact the Internet Service Providers Association (ISPA) for further details.
  • Consider whether you need any specialist services - not all ISPs offer the same package
  • Research what is available from which ISP through the Internet media.
  • Pay particular attention to your rights to move your business and your Domain Name to another ISP, and whether there is a charge for doing so.

For more information:

List of Nominet members and Understanding your contract

Valid XHTML 1.0!