ACTION |
DAY |
Nominet receives a full and compliant copy of the complaint |
Day One |
Nominet sends the complaint to Registrant within |
Three working days |
Registrant must reply within |
Fifteen working days |
Nominet forwards response to Complainant within |
Three working days |
Complainant has right to submit reply within |
Five working days |
Nominet initiates mediation within |
Three working days |
Mediation starts and may last for up to |
Ten working days |
Complainant may then pay £750 decision fee within |
Ten working days |
Nominet appoints an expert upon receipt of fees within |
Five working days |
Case file is forwarded to expert immediately who must make a decision within |
Ten working days |
Decision confirmed to all parties within |
Five working days |