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    Dispute Resolution Service - Timetable

Policy

Procedure

Complaints Submission Form

Response Submission Form

Reply Submission Form

Basic Guide to DRS

Timetable

Decisions

Experts

 
ACTION DAY
Nominet receives a full and compliant copy of the complaint Day One
Nominet sends the complaint to Registrant within Three working days
Registrant must reply within Fifteen working days
Nominet forwards response to Complainant within Three working days
Complainant has right to submit reply within Five working days
Nominet initiates mediation within Three working days
Mediation starts and may last for up to Ten working days
Complainant may then pay £750 decision fee within Ten working days
Nominet appoints an expert upon receipt of fees within Five working days
Case file is forwarded to expert immediately who must make a decision within Ten working days
Decision confirmed to all parties within Five working days



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