Policy

Procedure

Complaints Submission Form

Response Submission Form

Reply Submission Form

Basic Guide to DRS

Timetable

Decisions

Experts

INLAND REVENUE - TAX CREDITS PROGRAMME

Communications Manager

Currently have overall responsibility for communications on the Tax Credits Programme, working on the next generation of tax credits

Led the development of the programme's external communications activity for the current tax credits - from strategic planning and the appointment of an advertising agency to a high-profile media launch by the Prime Minister and the Chancellor

Commissioned and produced two videos: one as a training aid for some 60,000 staff; and another that was mailed directly to nearly 600,000 small employers as part of a comprehensive programme of support for the introduction of the Working Families' Tax Credit

OFFICE OF THE DIRECTOR GENERAL, INLAND REVENUE

Personal Assistant to the Director General

Secretary to the Departmental Project Investment Committee and to the joint IR-Customs and Excise Comprehensive Spending Review Steering Group

Conducted an independent review of advertising and selection for jobs at Inland Revenue Band B (broadly, fully-trained inspectors and middle managers)

DEREGULATION UNIT, PERSONAL TAX DIVISION,INLAND REVENUE

Policy Adviser

Working across a broad policy area, helped make the case for low compliance costs for proposed legislation. Liaised closely with Cabinet Office and with the Cabinet committee on competitiveness

Policy responsibility for Closer Working with Customs and Excise

LEEDS (UNDERWRITERS UNIT), INLAND REVENUE

District Inspector

Leeds (Underwriters Unit) is the specialist office dealing with the tax affairs of underwriters at Lloyd's of London.

Led the district, with responsibility for some 130 staff and an annual budget of around £3m

Worked closely with the Lloyd's market when it was itself going through a period of structural change. Ensured the district maintained the quality of service to its 34,000 customers

Responsible for the day-to-day administration of a highly specialised area of tax law

LOCAL OFFICES (LEEDS AND BRADFORD), INLAND REVENUE

Direct Entrant Inspector

During training and technical consolidation, responsible for

in-depth investigation of both incorporated and unincorporated businesses

technical review of business accountsOffered district charge after consolidation