Nominet UK is currently experiencing a high volume of enquiries by fax and post to the customer support department. To ensure that all customers are dealt with quickly, efficiently and fairly, all requests will be dealt with strictly in date order.

Telephone enquiries will be dealt with on receipt and email responses are made within 24 hours.

For fax and post enquiries, the customer support department is currently working on requests received on 10 September 2002. The present turnaround time for these enquiries is 9 working days.

If you are waiting for a response to your request, please be patient, as one of our advisors will contact you shortly.

We apologise for any inconvenience that the delay in processing times may cause.